Super Smalls currently offers free shipping on US orders over $60. For orders less than $60, we offer a selection of USPS options that are calculated based on shipping location.
We ship orders as quickly as possible, usually within 1-2 business days. If there is any delay, we’ll let you know over email. Domestic orders can take 3-5 business days to arrive at your door. If you need your order rushed, please choose our USPS Priority Mail Express 1-day expedited shipping option at check out.
Currently, we only ship to the U.S. But we’re growing fast and hope to roll out shipping far and wide in the future!
We’re happy to wrap with our pink envelope paper and Super Smalls stickers upon special request. It’s on us! Just let us know in the message section of your order before you check out.
We hope you love everything you order! However, if you are not satisfied with your purchase, we accept returns in the form of store credit on all items purchased at supersmalls.com, except for FINAL SALE items, provided you reach out within 7 days of receiving your order.
Items may be returned for store credit, excluding shipping costs, as long as they are unworn and in their original packaging. Please contact us at email@example.com to begin your return.
If you would like to exchange your items, please contact us at hello@supersmalls and we'll take it from there.
We do not process returns or exchanges without a receipt from www.supersmalls.com or after 7 days from receiving your order.
The customer is responsible for return shipping costs.
Items purchased from a third party vendor must be returned to the store according to their return/exchange policy.
In the event a product is sold out, Super Smalls has the right to cancel the order and refund the amount paid.
Clearance and sale items are considered FINAL SALE upon payment and are not eligible for cancellation, return or exchange.
If your item arrived damaged in any way, please let us try to make it right for you! Contact us within 7 days of purchase at firstname.lastname@example.org
Like all jewelry, Super Smalls should be handled with care. To clean, wipe gently with a damp cloth and dry thoroughly.
All our products are nickel-free and Prop 65 compliant. Our metal pieces are made of zinc alloy and iron, and our beads and gemstones are made of plastic.
We’re so happy you found something you love and so sorry we’re out of stock. We hate to disappoint our customers! If an item is listed as “Coming Soon” it REALLY is coming soon. We’re just at the mercy of the weather gods and shipping gremlins, etc, etc. If you click "email when available" (the link is right there on the item’s page!), you’ll be the first to know as soon as it's back in stock.
Our pieces are recommended as suitable for children 4 years and up, and anyone young at heart :) The most important thing is that anyone playing with Super Smalls’ pieces is old enough (and rational enough) to know not to put the jewelry in their mouths. So maybe no on dogs, but yes on cats? We kid! These really are just for humans.
All our rings are all adjustable to fit a variety of finger sizes, from kids to adults. Just squeeze to tighten, or pull apart slightly to make a little more room for those digits!
Right now, we are only sold in NYC's Ever After, but keep an eye out: we are working to expand into more retail spaces in the future where you can see and touch the jewelry!
Reach out to us at email@example.com or via our contact page and we’ll get right back to you. We’ll be quick about it, we promise. No one likes waiting for answers!