Join Our Team!
Super Smalls is searching for an experienced Freelance Art Director to help ideate and execute the next chapter of our brand and business alongside our founders. This creative leader will drive big picture branding concepts, category and product expansion, and campaign and marketing imagery. Your elevated taste will capture the juxtaposition of playful / edgy and luxury / ‘street style’. You will have a great sense of humor, a youthful spirit, and a drive towards excellence that powers a magical result and impassioned collaboration.
With the Executive Team
- Work directly with the CCO to develop and extend brand vision for Super Smalls
- Work closely with the CEO to set strategic growth objectives for the brand and its creative ventures
- Establish an extend our brand and design philosophy throughout the creative domain and evolve the brand story
- With the Product Development and Marketing Teams
- Develop tangible concepts such as packaging evolution, visual merchandising, and retail concepts
- Work closely with Product Development to successfully thread brand tenets into category expansion and products
- Lead art direction, pre- and post- production, as well as on-set direction for stills and motion
- Drive aesthetic vision for marketing campaigns and major launches
With Your Team
- Manage the design team, establish processes and deliverables, collaborate across team members such as project managers, copywriters, marketing specialists, and business owners
- Grow the team where necessary to successfully execute on creative goals
- Maintain a high bar in all creative work, ensuring cohesive excellence across concept, design, and production
- Further develop existing brand guidelines to create a cohesive experience across all touchpoints
- Build original ideas and manage the creative team in their development and execution across various use cases
Your Qualifications
- 7-10 years of experience as a creative leader across brand building, product and packaging design, and print and digital campaigns
- A portfolio of work that showcases an ability to combine ideas and execute across concepts (ideas), art direction (leadership), design (photography, typography, color theory etc.), and product
- Comfortable crafting big ideas while maintaining a sharp level of attention to detail
- Collaborative work ethic, driven by other creatives, namely a Chief Creative Officer
- An experienced manager, respectful and motivational, able to inspire teams and leaders as well as manage deadlines and deliverables
- Ability to complete comps within a fast-paced, dynamic, deadline-driven environment, according to expectations
- Comfortable adapting to shifting priorities and making careful but efficient decisions in the face of tight deadlines (you’re not, afraid to push boundaries, but also mindful of budgets and production realities)
- Strong traditional art skills including knowledge of color, lighting, perspective, and composition
- Advanced knowledge and experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.)
- Understanding of the production process from concept to completion
- Well organized, a clear thinker, and an excellent communicator in both written and verbal domains
- COVID-19 Vaccination
Position Located In: New York, NY
Sound like you? Send your resume to careers@supersmalls.com with the job title in the subject line and a short blurb about why you’d make a Super fit for Super Smalls.
We are looking for a passionate creative design student for the position of Graphic Design Intern. The daily responsibilities will include working with the Marketing & Design teams on a wide range of design projects — from concept through completion in both digital and print. You’ll help develop and execute innovative concepts and designs in an integrated, omni channel environment focusing on Online/Digital (email, social, web), collateral (packaging, print) and multimedia/video. An interest and experience with animation is plus! Your portfolio should demonstrate successfully completed projects with quality work and a strong attention to detail.
Our Design team is small but mighty. Thoughtfulness, flexibility, determination, and excellent communication skills are qualities that are important to us. We are in our building phase and looking for someone who wants to learn AND make an impact on a growing business. COME MEET US (virtually, that is)!
Your Responsibilities
- Design digital assets to support product launches, marketing campaigns and promotions
- Assist with the development of graphics for social campaigns, packaging, emails, digital ads, website, and brand materials, as needed
- Take direction and input from key stakeholders to create design solutions that meet and exceed brand design standards
- Contribute to the creative process with original ideas and the development of thoughtful designs that push the brand forward
- Be genuinely excited to take on various creative tasks that support the on-going growth and success of Super Smalls
Your Qualifications
- Currently pursuing a BA/BS or equivalent in Design or related field
- Experience in Graphic Design or equivalent coursework
- Basic photo retouching is required
- Keen eye for typographic details is appreciated
- Must be able to demonstrate working knowledge of Photoshop, Illustrator, and InDesign. Sketch is a plus
- Portfolio demonstrates successfully completed projects with quality work and a strong attention to detail
- Great attitude, highly collaborative, and desire to work in a dynamic environment
- COVID-19 Vaccination
Things that make us smile
- You LOVE 80s and 90s nostalgia (cause we do too)
- You’re really a kid at heart
- Experience with animation is a plus!
Position Located In: New York, NY
Sound like you? Send your resume to careers@supersmalls.com with the job title in the subject line and a short blurb about why you’d make a Super fit for Super Smalls.
Super Smalls is seeking an Operations Associate with experience in rapidly growing consumer brands. Our ideal candidate will have a great attitude, be a clear and impactful communicator, and contribute to our energetic and professional culture.
Your Responsibilities
- Ensure all e-commerce and wholesale orders are processed in a timely and correct fashion
- Coordinate wholesale routing and packing guidelines
- Triage processing issues and look for long-term process solutions. This includes processing delays, no stock orders, damages, incorrect tagging
- Coordinate air and ocean transportation of finished goods, and ensure correct receipt of goods to the warehouse
- Track orders, preorders, returns, damages, and carrier claims as needed
- Ensure all customer returns are processed according to SLA Review return reasons related to fulfillment/shipping and escalate issues as necessary
- Assist our customer service teams on customer inquiries
- Ensure all operational SOPs are followed to ensure maximum efficiency
- Work closely within the WMS and Shopify platforms daily. Tasks will include but are not limited to: Order editing, canceling orders, issuing refunds, replacement orders, RMA creation/receiving, and inventory audits
- Additional tasks and responsibilities as assigned by the Leadership team
Your Qualifications
- Bachelor’s Degree required
- DTC + wholesale experience required
- Significant experience as an operations coordinator or similar role
- Possess organizational and follow-up skills with attention to detail in a fast-paced environment
- Able to manage time effectively and efficiently
- Able to prioritize tasks and work independently
- Excellent verbal and written communication skills
- Works well with a team
- Ability to work well under pressure and act professionally and appropriately while doing so
- Experience in WMS, Shopify a plus
- Quick learner
- COVID-19 Vaccination
Position Located In: New York, NY
Sound like you? Send your resume to careers@supersmalls.com with the job title in the subject line and a short blurb about why you’d make a Super fit for Super Smalls.
Super Smalls is seeking a Vice President of Operations with deep experience in the daily and tactical operations of leading a rapidly growing consumer products brand. Our ideal candidate will also be a strategic leader with a breadth of start-up operating experience, making contributions to management of multiple departments including Information Technology and Human Resources. The Vice President of Operations role is a key member of the senior management team, reporting to the Chief Executive Officer (CEO).
Operations
- Lead all operational aspects of new product development
- Take responsibility for our company delivering exceptional customer service
- Lead set up of ERP system and ensuring EDI compliance
- Develop and oversee strategies in B2B & B2C Supply Chain Operations, Fulfillment and Logistics
- Ensure accurate, timely and complete delivery of all B2B, B2C orders for both wholesale and retail to strengthen vendor and customer experience
- Establish processes and standards for supply chain, vendor management, packaging, and overall business operations to minimize costs and maximize margins
- Manage existing warehouse relationships, ensuring quality service and identify new domestic and international warehouses to work with
- Work closely with internal and external finance teams to ensure accounts are in good standing, flag potential delinquencies and track pre-payments according to internal shipping policies
- Routinely review, bid and negotiate freight and courier rates Identify the most cost-effective service for E-Commerce orders and packaging for E-Commerce orders
- Own warehouse inventory and stock
- Partner with production team to ensure wholesale order accuracy and timeliness, communicating any potential risks to sales team
- Maintain and update ERP on a regular basis for all participating departments
- Create an efficient SKU and barcode system
General Management
- Identify hiring needs and leading recruiting processes
- Lead employees to encourage maximum performance and dedication
- Establish policies that promote company culture and vision
- Work collaboratively to develop and/or improve systems, processes, controls and procedures that improve the overall efficiency of the firm and ensure excellent client service
- Manage relationships with partners/vendors, including with providers of information technology services
- Manage benefits, payroll, vacation usage, and overtime
Strategic Leadership
- Set and drive organizational vision
- Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
- Set comprehensive goals for performance and growth
- Evaluate performance by analyzing and interpreting data and metrics and identifying opportunities for continued growth and efficiency
- Identify methods to improve quality, efficiency and productivity, reduce costs, increase profits, or improve control measures
Your Qualifications
- Bachelor’s degree required, MBA a plus
- Excellent written and verbal communication
- Quick learner
- COVID-19 Vaccination
Position Located In: New York, NY
Sound like you? Send your resume to careers@supersmalls.com with the job title in the subject line and a short blurb about why you’d make a Super fit for Super Smalls.
We are looking for a Social Media and Content Marketing Intern to join our team with the goal of increasing our brand following and driving engagement with our content. Our ideal applicant will possess strong knowledge of the digital landscape, including relevant social media sites. You’ll be responsible for monitoring, posting and engaging across all of Super Smalls’ social platforms by collecting, organizing, and scheduling the distribution of digital content.
Our team is small but mighty. Thoughtfulness, flexibility, determination, and excellent communication skills are qualities that are important to us. We are in our building phase and looking for someone who wants to learn AND make an impact on a growing business. COME MEET US!
Your Responsibilities
- Pitch ideas, research and design new formats for content across all social platforms, including Instagram, Facebook, Pinterest and TikTok
- Help coordinate end-to-end content production, including collecting, creating, and scheduling eye-catching and fun content that will resonate with our audiences
- Monitor analytics to identify best practices and optimize accordingly
- Conduct audits of our social platforms to uncover actionable insights for improving content, and monitor and report on content performance
- Research platform trends, including best practices and successful engagement campaigns
Your Qualifications
- You are currently pursuing a Bachelor’s Degree in Communications, Marketing or related field
- 1+ years’ experience in social media marketing
- In-depth working knowledge of Facebook, Instagram, Pinterest and TikTok
- Experience with social media analytics, including Google Analytics and Facebook Insights
- You have a passion for storytelling and excellent written and verbal communication skills
- You have meticulous attention to detail
- You are self-motivated and highly organized with a strong work ethic
- You are a great teammate and are able to work cross-functionally with partners in all areas
- You are based in the NYC Metro Area
- COVID-19 Vaccination
Things that make us smile
- You LOVE 80s and 90s nostalgia (cause we do too)
- You’re really a kid at heart
- Experience with Adobe Photoshop is a plus!
Position Located In: New York, NY
Sound like you? Send your resume to careers@supersmalls.com with the job title in the subject line and a short blurb about why you’d make a Super fit for Super Smalls.